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Privacy Policy

Who we are

Our website address is: http://www.japanesebodytherapy.com.

The personal data provided by customers is strictly managed by JAPANESE BODY THERAPY, Which operates within SINGAPORE with Head Office located at Suntec City Mall, TEMASEK BOULEVARD – based on the following policy. JAPANESE BODY THERAPY, SINGAPORE (Hereinafter referred to as “the Company”) believes that the personal data of customers is indispensable in order to provide better services. At the same time, we recognize that protecting personal data received from customers and handling them appropriately is a way for us to respond to the trust of our customers and that it is a social responsibility that we must bear. Our personal data protection policy is as follows.

1. We may ask you to provide your name, address, telephone number, age, gender, and other necessary personal data in the cases below. Additionally, certain categories of information, such as information about your race, ethnicity, religion, and health status, among your personal data will be considered “sensitive personal data”. In general, we do our best to limit the circumstances under which your sensitive personal data is collected. However, sensitive personal data may be collected in accordance with the provision of services etc. to the customer, when the customer makes certain requests to clearly specify or imply matters relating to sensitive personal data, or if the customer chooses to provide it to the company (or any third party required to provide the service).

(1) When requesting services from the Company

(2) If the customer wish to purchase programs or products the Company

(3) When applying for surveys and campaigns from the Company

(4) Application for registration to receive services for members from the Company

(5) When requesting catalogs or materials for the Company

(6) Participating in events or events hosted or sponsored by the Company

(7) When filling in the shop member’s list of the Company

(8) When the customer makes enquiries to the Company

2. Personal data will be strictly managed by establishing an information management supervisor in the company and complying with relevant laws and regulations such as the Personal Data Protection Act.

3. Personal data will not be disclosed to any third party without your permission. However, the following cases are excluded.

(1) When there is prior consent of the customer

(2) When requesting transportation / delivery to a shipping company, etc., in order to deliver goods or other items to the customer

(3) When using a credit sales company / financial institution for purchasing services and products

(4) In case of making joint announcements the with the owner of the shop’s premise

 (5) In the case of notifications from the owner of the shop’s premise

(6) In the case of notification from our subsidiary

(7) When provision or disclosure is required by law

4. Personal data received from customers will be used for the following purposes.

(1) Provision of desired services, products, and related information

(2) Providing information on aftercare, new courses, new products and services

(3) Providing information on special events

(4) When checking information and conducting surveys regarding customer contract details, registration details, reservations, satisfaction, and program usage balance

(5) When answering questions from the customer

(6) When handing over to new staff in the store to send greetings to the customer

(7) Identity verification

(8) Emergency contact

5. The task of processing personal data entrusted to the Company by the customer may be outsourced to an external company. In that case, the Company will confirm that the personal data is sufficiently protected by the other party and take necessary measures such as signing a contract.

6. If the customer requests disclosure, correction, addition, deletion, suspension of use or suspension of provision to a third party from the registered personal data, after confirming that it is indeed the intention of the customer, we will respond promptly. The same applies to termination of services and newsletters and announcements. When the personal data provided by the customer is no longer needed, it will be promptly destroyed.

7. Customer data will be sent to a data storage facility where important records are kept. Customer data will be transferred to third parties through our offices, designated agents in Singapore and around the world, and disclosed under Articles 3 and 4 above as we fulfill our contracts with customers.

8. Security: This website uses SSL encrypted communication to prevent data eavesdropping when entering your personal data. This website uses VeriSign’s secure server ID. Your information is protected by SSL encrypted communication.

9. The contents of this Regulation may be revised in accordance with the establishment or revision of related laws and regulations.

10.Contact information For inquiries about our privacy policy and handling of personal data, please contact our store.

Customer Service Office

Phone : +65 6235 6371

Email Address :  jbtsuntec@japanesebodytherapy.com

Reception hours : 10: 00 a.m. To 8 p.m. Singapore Time

Acquisition of cookie information

Our site may collect cookie information and use it for statistical analysis and advertisement placement regarding the usage status of the website. This is for the purpose of providing better information and services to customers, and does not collect information that identifies individual customers. A cookie is a small text file that is recorded on your computer when you visit a website, and can be used to identify your computer. Cookie function can be disabled depending on the settings of your browser, but please understand that some services from our company may not be available. In addition, we may store and refer to cookie information via a third party based on a third party commissioned to distribute advertisements. If you want to disable this, go to the opt-out page of each web operator and follow the instructions.

* We may revise the privacy policy without notice to customers. Please note.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements